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General
Information
Is there a minimum
order?
No, there is no minimum order.
Can I specify a
gift card message?
Yes. During the checkout process, please enter your
message and it will be send along with your gift.
What is your privacy
policy?
The Best Store Bargain company is committed to protecting
your privacy. We promise that your name and any
information you provide at our web site, by e-mail
or over the phone will not be sold, exchanged or leased
to any other organization(s) or person(s).
What happens after I
place an order?
When your order is placed on the web site,
you will receive an online order confirmation number
on it. This is confirmation that your order has successfully
been placed. Your order is then sent over a secure
connection to BestStoreBargain.com. If placed by 3PM
EST, it will then be processed that business day. If
placed after 3:00 pm EST, your order will be processed
the following day. You will then receive an email confirmation
once your order has been shipped along with a shipment
tracking number.
Shipping
When will
my order ship?
If your order is received by 3 PM EST Monday
thru Friday, it will be shipped the same day. All orders
received after 3 PM EST or on a Saturday or Sunday,
will be shipped the next business day. For Shping within
the US, the orders are shipped via the United States
Postal Service.
Once your order has been shipped, you will receive
an email shipment confirmation number which includes
a shipment tracking number. Orders for shipping outside
the US will be ship via UPS, or FeDex, upon shipment,
you will receive an email confirmation with tracking
number.
How can I check
on the status of my order?
You can check the status of your shipment by going
to the United States Postal Service web site, www.USPS.com ,
or the UPS Website www.UPS.com and
use your shipment tracking number to access up-to-date
information on the status of the shipment. You may
also call FedEx toll free at 1-800-222-1811. You
will be asked for your shipment tracking number when
you call them.
Do you offer
international shipping?
Yes, international shipments are done via FeDex or
UPS.
Order
and Payment Process
Can I cancel
an order?
Orders for immediate shipping may not be cancelled.
However, future orders may be cancelled with 24 hour
notification.
Is it safe to
use my credit card online?
Yes, all internet transactions are processed directly
through Paypal. For further information on their policies,
you can visit their site on www.PayPal.com .
Which credit cards are
accepted?
We accept Visa, Master Card, American Express,
and Discover; as a PayPal merchant, we also accept
PayPal payments.
How do I know
the total charged to my credit card?
When you place your order online, the price of the
merchandise as well as shipping and handling charges
are accumulated and totaled. In addition, you will
be charged sales tax if your order is being delivered
to a Florida address. Immediately following acceptance
of your order, you will be sent an order confirmation
via e-mail. This e-mail will include an itemized list
of the charges.
Am I charged
sales tax?
Sales tax will be charged only if the destination
for your order is within the state of Florida.
What if I am not completely
satisfied?
Your complete satisfaction is our goal, if
you are not satisfied for any reason, please Contact
Us immediately. Your satisfaction is very important
to us.
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